Reporting Enhancements
PharmTech has worked with their customers to pull information from their own web-based applications to allow for enhanced reporting capacities. Reporting functions were needed to assist in the current processes, but were not available in the off-the-shelf software, nor easily added to the core application.
Examples
- Change Request Information – Provided status of change requests (days open, number of cycles, approvers left).
- Document Management Information – Provided document status and permissions. Defaults on application did not line up with desired user implementation.
- Complaint Handling Information – Provided status reporting on specific data pulled from the database system. Data was available from system in text file, but would not display in a useable manner.